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  • Writer's pictureIan Fleming

FDB Service Philosophy: One Word to Rule Them All

A promise of service.

Hey y'all,

We're excited to kick off the new year with a burst of enthusiasm and a single word. We've been operating under the "One Word" philosophy for some time now, and this year we picked a new one. That word is Service.

At Fleming Design Build, we're not just about constructing homes; we're about crafting experiences, and service is the guiding light that illuminates every step of our journey.

So, what exactly does service mean to us?

It's more than just a word; it's a commitment. Service is our promise to you, a guiding principle that influences every decision we make. From the moment you first dream up your ideal home to the day you step inside the finished masterpiece, our dedication to service is the thread that weaves through the entire process.

Each year we choose a word that defines the way we do our business. Last year we chose "Precision". Accuracy and promptness was the name of the game. Each year we build (ha) on the last word, and we become a better version of ourselves.

Service, for us, starts with understanding. We're not just builders; we're listeners. We want to take the time to understand the wants and dreams that will shape your home. It's not a one-size-fits-all approach—your vision is at the heart of everything we do.

Once the plans are laid out, our commitment to service takes center stage in the execution. Quality craftsmanship and attention to detail are non-negotiables, but it's the extra mile we go that sets us apart. We've built a team that not only can plan, manage, and construct your dream home, but do so with our customer in mind. That's the our way—quality service with a smile.

But it doesn't stop there, service extends beyond the construction site. It's about being a reliable partner throughout the entire journey. From answering your questions promptly to ensuring accurate implementation, we're here for you every step of the way.

As we embrace service as our word of the year, we're integrating it into every facet of our business. It's in the way we communicate, the way we innovate, and the way we adapt to your evolving needs.

So, here's to the year of service at Fleming Design Build—a year where we're not just constructing homes, but building experiences and relationships rooted in trust, dedication, and genuine care. Whether you're envisioning a cozy cottage or a modern marvel, we're here to turn your dreams into reality, with a generous serving of service on the side.

We're not here to just build structures; we're building relationships that last a lifetime.

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